Last Updated: 8 Feb 2025

1. Introduction
Impaktful Pty Ltd trading at Retire Pathway ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with our services.

2. Information We Collect
We collect the following types of personal information:

• Name

• Email address

• Phone number

• Suburb and postcode

• User-generated content (e.g., questionnaire responses, posts, or messages)

• Behavioral data (e.g., app usage, website activity)

• Demographic data (e.g., age, gender, occupation)

3. How We Collect Information
We collect personal data through:

• Direct user input (e.g., sign-up forms, questionnaires, surveys)

• Automatic collection via website and app usage (e.g., cookies, analytics tools)

• Third-party integrations (e.g., API connections, social media logins)

4. How We Use Your Information
We use collected data for the following purposes:

• To provide and improve our services

• To personalize user experiences

• To conduct internal research and analysis

• To develop new products and features

• To communicate with users (e.g., updates, marketing, customer support)

5. Data Sharing
We may share data in the following ways:

• Deidentified data may be shared for research, reporting, or partnerships.

• Service providers (e.g., cloud hosting, analytics, email services) may access necessary data to operate our business.

• Marketing and advertising partners may use data for targeted communication.

• Legal and regulatory bodies may receive data if required by law.

6. Data Retention
We retain user data:

• As long as necessary to provide our services

• Until a user requests deletion

• Indefinitely unless legally required to delete it

7. User Rights & Data Management
Users can manage their data by:

• Requesting data deletion via email or customer support

8. Data Security
We implement the following security measures:

• Encryption of stored and transmitted data

• Access controls limiting data access to authorized personnel

• Regular security audits and vulnerability assessments

• Secure third-party service providers (e.g., reputable cloud hosting, payment processors)

• Anonymization or deidentification where possible

9. Children’s Privacy
Our services are not intended for children under 18, and we do not knowingly collect data from minors.

10. International Data Transfers
We may transfer data internationally and take necessary safeguards, such as encryption and data protection agreements, to protect user privacy.

11. Policy Updates
We may update this Privacy Policy at any time. Users are responsible for reviewing this policy periodically, as no notifications will be sent when changes occur.

12. Third-Party Links
Our services may contain links to external websites. We are not responsible for the privacy practices of these third parties.

13. User Rights
Users have rights to:

• Access, update, or request deletion of their data

• Withdraw consent for marketing communications

14. Contact Us
For privacy-related inquiries or data requests, please contact us via our support email: hello@retirepathway.com